"As the new Cost & Reimbursement Manager at Beaufort Memorial Hospital (BMH), I wanted give you some positive feedback on Scott Brinley's support. I've worked with BMH for almost a month, following the position being vacant for quite some time. As you can imagine I have a lot of catch up and clean up work to do; as well as, meeting new expectations from a new Director. So far I feel very accomplished in such a short time....much of my success I can attribute directly to the excellent support of Scott Brinley. He jumped in and answered questions, researched, demo'ed a product and worked on a server upgrade....in only three short weeks. Scott simultaneously worked on new contract load training while delving in to a new BMH effort to attempt denial management via PMMC CONTRACT PRO. Additionally, Scott organized a demo of your Analyzer product, tested and produced a satisfactory Analyzer report for denial management, and at the same time, he has been working with our IT dept to upgrade our server. Scott is an excellent example of customer service as well as an expert in technical assistance. Let me say I am a good gauge. I worked in IS/IT for eight years and in the hospital environment for thirteen years. I've been on the support side as well as on the customer side. Scott is superb!"